OHIO CITIZEN ADVOCATES FOR ADDICTION RECOVERY

 Administrative and Communications Director Full 

Position Available: Full-Time
Start Date: Immediately
Pay Range: $60,000 to $70,000
 

Position Description

 
“OCAAR, the premier Peer Run advocacy organization uplifting the voices of people in recovery from substance use disorder across the state of Ohio This role requires a highly organized and detail-oriented person to keep our communications and administrative department running smoothly and efficiently. This role is integral to the effective execution of our mission by coordinating diverse projects, managing external communications and providing general administrative support.
Duties include, but are not limited to the following:

Duties

• Assists in the creation of communication products that effectively describe and promote the OCAAR and our RCO Network/Peer work; including graphics, brochures, newsletters, articles, letters, and fact sheets.
• Effectively integrating culturally congruent language and messaging into all communications and messaging for the organization and our constituents.
• Manages the research and development of content for OCAAR and RCO Network products, paying special attention to cultural needs of the BIPOC, LGBTQ+ and Appalachian communities.
• Manage Social Media Accounts, updating and interacting appropriately with participants.
• Prepares and disseminates Action Alerts to constituents regarding the Recovering peoples Platform priorities and caucus activities.
• Manages the website and ensures that content is current and useful to all site visitors, maintain the members-only page with the multiple resources and materials for their use in on-going development of their organizations
• Maintains the Board Bank with up-to-date resume’s of potential Board Members with Lived Experience looking for opportunities.
• Participates in meetings, support accurate recording of the meeting contents and timely dissemination of said record to all appropriate participants.
• Interacts with other organizations and groups especially in coordinating collaboration and evaluation of services provided across the state.
• Maintain the Recovery Supports Services Heatmap.
• Answering customer questions, providing information, taking and processing memberships/registrations, and addressing complaints.
• Answering phone calls and calling customers and vendors to follow up on appointments and deliveries.
• Compiling, maintaining and updating company records. 
• Managing office inventory and working with vendors to ensure the regular supply of office materials.
• Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies.
• Compiling and maintaining records of office business transactions.
• Operating office equipment including printers, copiers, fax machines and multimedia instruments.
• AP/AR, as part of the accounting controls process.
• Market, staff the zoom room and follow-up with Certificates for each training program OCAAR offers; ie. Peer Booster Program, RCO Mentor Program and Executive Capacity Building Series.
• Send and compile results of constituent surveys. 

Skills

• Must be creative.
• Demonstrated skill in Internet-based research.
• Familiarity with web design.
• Excellent written and oral communication skills. 
• Must be self-directed, highly organized, use judgment and have the ability to work independently to accomplish goals.
• Familiarity with alcohol and other drug prevention, treatment, and recovery concepts, practices, and procedures a plus.

Application Instructions:

TITLE: Administrative Assistant – Lake County ADAMHS Board About the Lake ADAMHS Board:

The Alcohol, Drug Addiction, and Mental Health Services (ADAMHS) Board is responsible for planning, funding, and evaluating services for Lake County residents experiencing mental illness and/or substance use disorders. These services are delivered through a network of trusted providers.

Position Overview:

The Administrative Assistant will play a key role in ensuring smooth office operations, supporting staff, coordinating meetings, and serving as a primary point of contact for the organization. This full-time position offers a hybrid work schedule, with four office-based days and one remote day per week.
Candidates should have proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and, ideally, experience in behavioral health or social services.
 

Key Responsibilities:

The Administrative Assistant serves as the primary contact for Board staff while also coordinating the Board office functions, meetings, and supplies:

• Answer phone calls, emails, and mail; provide professional and timely responses.
• Offer clerical support to staff, including preparing documents, data entry, and filing.
• Take and distribute meeting minutes for Board-sponsored meetings; manage meeting arrangements. This role requires two to three pre-scheduled evening commitments per month, with dates arranged in advance.
• Maintain and update Board databases, mailing lists, and the website.
• Back up the Transportation Line, ensuring excellent customer service.
• Coordinate meeting logistics, including room setup and materials preparation.
• Ensure compliance with Sunshine Law and Open Meetings Act.
• Manage office supplies and assist with maintaining office equipment.
• Build strong relationships with staff, Board members, and community partners.
• Other duties and responsibilities as assigned by the Director of Business Operations

 

Qualifications:

Specific knowledge, training, and skills required:

• Strong communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to maintain confidentiality and demonstrate professionalism.
• Empathy, customer service orientation, and knowledge of community support services.
• Familiarity with office management procedures; basic accounting knowledge is a plus.
• Preferred: Associate’s degree in Applied Business or Medical Office Assistance andf amiliarity with behavioral health services in Lake County.

 

Director of Recovery Support Services

 

Job Overview:

Leads and provides mentorship for the development, implementation, and enhancement of quality programs designed to support individuals in their recovery journey from substance use disorders (SUDs) or co-occurring mental health conditions.
 

Key responsibilities:

• Capacity Building for Recovery Community Organizations: Provides Technical Support and training to RCO Leaders in the creation and implementation of recovery community organizations, peer support programs, and other recovery support services initiatives, ensuring alignment with the OCAAR's mission and contracted deliverables.
• Network Leadership and Support: Manages the Ohio RCO Leaders ' Network, provide executive coaching, executive skills training, and opportunities to develop their leadership capacity. And to foster a responsive and inclusive network culture and promote professionalism.
• Outreach and Community Engagement: Champion organizations seeking to offer recovery support services. Advocate for increased access to resources to fill gaps in high-quality recovery support services
• Monitoring, Evaluation, and Reporting: Track and assess OCAAR program outcomes. Implement necessary adjustments to facilitate improved quality. Develop and report on deliverables and outcomes to OCAAR’s governing bodies, Systems Improvement: Identifies gaps in the Ohio Recovery-Oriented Systems of Care and resources, collaborating with Ohio Recovery Leaders and partners to develop and implement solutions that enhance access to services and support, including the development and growth of new Recovery Community Organizations